First you will need to login to CPanel at http://yourdomain.com/cpanel ( For example if your website is called nitro-netcustomer.com you would use http://nitro-netcustomer.com/cpanel )
Once you are logged in to CPanel, scroll down the list of links until you see Boxtrapper and click it. You will see a list of the current emails you have setup on your domain. Click on the Manage link beside the email you wish to protect and you will see Boxtrapper settings for email@domain.com (your domain and email you have added) and under that, a button named Enable. Click on enable to turn on Boxtrapper for the selected email address and then click the go back link.
Boxtrapper will now be enabled and
should say that in red letters.
Under that you will see the
following links: Configure Settings,
Edit Confirmation Messages, Edit
White/Black/Ignore List, Review Log
and Review Queue.
First click on Configure Settings
button. In the Email addresses going
to this account (comma separated
list) box, leave this as it is. The
next field is How many days logs
and messages in the queue should be
kept, this allows you to keep emails
in the Boxtrapper queue for the
specified number of days so as to
not lose any unconfirmed emails.
Setting this to 30 will keep the
queue entries for 30 days for
example. Change the number if you
wish and hit save, the settings will
save and then click the go back link
which will bring you to the same
page you just saved the settings on,
click Go back once more.
Next, Click on the Edit Confirmation
Messages link. What this allows you
to do is edit the Verify,
ReturnVerify and Blacklist messages
that are sent to anyone who is not
currently logged in the "Whitelist",
"Blacklist" or "Ignored" lists which
will be covered in a seperate reply
following this one.
Clicking the edit button beside
Verify will allow you to edit the
Verification email that is sent out
to anyone not in one of the lists
above. You may leave it at the
default or you can change this by
entering your own text and clicking
on the Save button at the bottom of
the page.
The next step is
to go through the Edit
White/Black/Ignore List and Review
Log buttons.
By clicking on the Edit
White/Black/Ignore List you have the
option to Add/Delete/Modify any
current emails in the lists of White
List, Black List and Ignore List.
First click on the Edit White List
link and enter the email addresses
that you want to allow so when the
email you they don't get the Verify
your email message.
To add an email address, you would
add
from
support@wwm.net
And putting in your friend,
relative, etc's email in instead of
support@wwm.net
You can also allow certain subjects
by adding
subject Urgent meeting
However some spammers do tend to try
and make subjects that would seem to
be something you would want to read.
If you get email carbon copied (cc'd)
to you (or a mailing list), you may
want to add
cc
email@domain.com
or
cc
mailinglist@domain.com
The simplest and most used method
would be to add from entries for
anyone that would email you.
Make sure that you press enter
before entering a new entry. When
you are finished editing, click the
Save button at the bottom. Then
click Go Back to return to the
previous screen.
For the Ignore list, you can use the
from & subject lines the same way as
you did in the White list entries so
we will not spend time covering it
as the same concepts apply here.
The Black list follows the same
basic format as the Ignore & White
lists, however it also will send
back a message saying you have
blacklisted their address. You can
edit the message that is sent back
to blacklisted people by going to
the same location we used to modify
the Verify message in the last
section.
Moving on to the Review Log, this
simply tells you about the date an
email was received, who it was from
and if it was added to the White
List, Ignore List or Black List.
We will now go into the Review Queue
area and finish our tutorial.
Moving on to the
Review Queue area, after clicking
the link you will see Boxtrapper
Queue for
user@domain.com.
Below that, there will be a list of
emails that have been sent to you
that have yet to be delivered.
The image below is a sample of what
you might see
This is an example of what you would
be looking at when you review the
queue of emails you have received.
Next, click on the email address
portion of the message in the list
that you wish to do an action for
(blacklist, whitelist, deliver the
message, etc).
You will see something similar to
From the list you can choose the
following:
Whitelist and deliver all
messages from this sender.
This will add the currently selected
email to the White list, allowing
further emails from this email to be
accepted automatically.
Additionally, it will deliver all
currently queued messages from this
email so if for example this user
had sent you 5 emails that ended up
in the queue, you won't have to deal
with each one individually.
Whitelist and deliver this
message from its sender.
Same as above but will only deliver
this one email from the user, not
really all that useful unless you
want to carefully check the other
emails the user may have sent you
before you added them to the White
list.
Deliver all messages from this
sender.
This will deliver all messages from
this user to the intended mailbox
but will not add them to the White
list.
Deliver message.
Same as the above option except once
again, only delivering this email
and not all emails from this user.
Delete this message from the
queue.
Deletes the email from the queue and
doesn't deliver the email. This also
doesn't blacklist or ignore the user
in the future so futher messages
from the user will end up in the
queue.
Delete this message from the
queue and blacklist the sender.
Allows you to delete the email and
add the user to your Blacklist.
Delete this message from the
queue and the sender to the ignore
list.
Allows you to delete the email and
add the user to your Ignore list.
Once you have everything setup to
the way you like it, you should
check your queue occasionally to
ensure no emails are lost. To do
this, login to CPanel, click on the
Boxtrapper link, select 'Manage'
next to the email account you wish
to view the queue for and then
select the Review Queue link,
following the steps above to sort
the emails as you wish.
That concludes the tutorial. If you
experience any problems, you may
submit a ticket to our system and
one of us will be happy to help you.
