Web Hosting FAQ / HELP

Dating and social website web hosting, business web hosting, personal website hosting, photographer website hosting.  We do it all.


To request a hosting quote, you can simply email us or call Jeff Dean at phone (949) 689-0449


Listed below are some of the more Frequently Asked Questions by our Hoast.Com customers and users.

How long does it take for Hoast.Com to process my application and set up my account?
Generally, if all of your billing information is in order, it should take between 1-12 hours to set up your account.

Who do I contact in case of a billing problem?
In the event of a billing problem or to cancel your account, please email our Billing Department.

What control panel is offered with your hosting packages?
All sites come equipped with CPANEL.

How do I access my CPanel website control panel?
Navigate to https://www.yoursite.com/cpanel and replace "yoursite.com" with your domain name.

Can I select my own user account name?
Your main account name is automatically generated and cannot be changed.

I have been notified that my account has been set up but my site is still not active.
If you have received a notification email and its been over 48 hours, it means that you either did not point your domain name to the right DNS servers or your ISP's DNS server has not yet been updated. It generally takes 24 hours for domain names to become active. This is just how the Internet works; there is no way we can speed up the process.

I have NOT been notified that my account has been set up and its been over 24 hours.
This could be caused by a provisioning error. If you have not received any emails from us with a few hours of ordering please contact us via live chat or via email.

What DNS should my domain name point to?
Your welcome email will detail which of our DNS servers you should point your URL to.

Can I get a dedicated IP?
We follow ARIN guidelines. The only sites that will be sold dedicated IP's are -
Reseller accounts that use Private Name Servers
SSL Sites
Anon FTP Sites (Dedicated Server's Only)

What version of software are you running?
Apache Core 1.3.27
mod_log_bytes 1.2
mod_bwlimited 1.0
PHP 4.3.1
mod_ssl 2.8.12
cPanel 6.4.0 Build 2
MySQL 4.0.12
Perl 5.6.1
OpenSSL 0.9.6b

All Servers:
Red Hat Linux 7.3
Apache 1.3.27
512 - 2048MB of Ram

What servers do you run?
Intel Pentium 4 1.6 /2.0 GHz, Red Hat Linux 7.3 servers with 512 - 2048 MB of Ram

Bandwidth Connection lines:
Multiple Tier 1 Bandwidth providers in premium, U.S based datacenter.

Do you support mySQL?
Yes. We run mySQL server version 4.0.12

How can I edit a mySQL database table without creating an application?
Cpanel 5.0 allows you to use phpMyAdmin to edit mySQL tables through the use of SQL query language.

Do you support CGI/Perl scripts?
Yes, every site comes with its own CGI-BIN to allow you to run your own perl scripts.

How do I access webmail for my server?
All sites are equipped with web based email. This is all explained in your sign up letter.

How do I enable SSI in my HTML pages?
To take advantage of Server Side Includes(SSI) in your web page, make sure the web page has the extension .SHTML and not .HTML

Will you place any ads on my site?
Not at all. Hoast.Com does not place any advertisement on your site whatsoever. No banners, no annoying pop-ups, nothing.

Will I be able to send and receive e-mail through Islandia Technologies?
Yes! You will be able to send and receive e-mail through our servers. (in technical terms, we provide both POP3 and SMTP capabilities).

Contact us to find out more about what we can do for your company. We'll be happy to create a winning marketing plan with you. site marketing


Please tell us your requirements for Hosting your site. 
We will plan according to your unique needs and budget requirements.

Free Fantastico Script Installer
All the following scripts can be quickly and easily installed.  No need to upload files, adjust settings, or any technical task.  Fantastico script installs in seconds and configures all settings allowing you to enjoy using the php script instead of spending hours setting up.  Below is a list of scripts you will be able to install on your site.


Fantastico is a cPanel add-on that allows you to instantly and automatically install a huge variety of popular PHP scripts with just a few the clicks of your mouse, Instantly! All this power right at your finger tips FREE with every account you create!!

With Fantastico Deluxe, Installation takes seconds and can be performed by any novice without the need of setting up MySQL databases, importing structure, chmoding files and without the need of other tasks usually associated with installations.

We Provide you one click installations of the following Scripts:

  FANTASTICO - FREE Pre-installed scripts (One Click Install)

Short description: A widely-popular open-source bulletin-board package, works well, simple user interface and admin panel, clean look, scales well, and can be customized.
Short description: A popular and very customizable forum with a powerful administration area to control your board and members.
Short description: A powerful blog script featuring multiple blogs, multiple authors, drafts and future posts, bookmarklets.
Short description: A blog script featuring multiple blogs, categories/sub-categories, skins, search function, multiple languages, search engines friendly URLs.
Short description: WordPress is a personal publishing tool with focus on aesthetics and featuring cross-blog tool, password protected posts, importing, typographical niceties, multiple authors, bookmarklets.
Short description: An advanced portal with collaborative book, search engines friendly URLs, online help, roles, full content search, site watching, threaded comments, version control, blogging, news aggregator.
Short description: A portal system with a wide range of modules.
Short description: A professional level yet easy to use Content Management System featuring in line WYSIWYG content editors, newsfeeds, syndicated news, banners, mailing users, links manager, statistics, content archiving, date based content, 20 languages, modules and components.
Short description: One of the most popular community-based portals with a big choice of modules and languages.
Short description: A blog script featuring multiple blogs, categories/sub-categories, skins, search function, multiple languages, search engines friendly URLs.
Short description: Very powerful Content Management System with document manager, announcements, menu manager, photo album, block maker, FAQ, web pages maker, polls, information categorizer, calendar, link manager, form generator.
Short description: A blog script featuring multiple blogs, categories/sub-categories, skins, search function, multiple languages, search engines friendly URLs.
Short description: A straightforward content-management system designed for rapid deployment of community-based websites. Nice-looking templates, oriented toward document-sharing, clean interface.
Short description: A very popular advanced portal system
Short description: A Live Help chat system featuring monitor your visitors, proactively open a chat session, multiple chat sessions, referrer tracking, page view tracking, multiple operators, canned responses/URLs, multiple departments each with different icons, leave a message.
Short description: : Very powerful all-in-one help center including Live Help, Support Tickets and FAQ. Features include unlimited operators/departments, monitor visitors, initiate chat, collect visitor's information, track visitor's footprint, autosave chat transcripts, canned messages, leave a message, auto-assign tickets to operators, unlimited FAQ topics.
Short description: A Support Tickets system featuring email piping, pop3 login, unlimited email addresses, admin/staff/user panels, avoid autoresponder loops, limit maximum tickets user can have opened, accept attachments and limit size, pager alerts for admin.
Short description: A simple, one-admin Support Tickets system featuring self-registering, emailing to admin, attachments.
Short description: A Support Tickets system featuring multiple email addresses, admin/staff/user panels, canned responses, HTML tags support, email limit on a per user/day basis, attachments.
Short description: A blog script featuring multiple blogs, categories/sub-categories, skins, search function, multiple languages, search engines friendly URLs.
Short description: The simplest weblog around. Popular but no longer in development. If you like it, but want more, try b2evolution or WordPress, both extensions of b2.
Short description: A blog script featuring multiple blogs, categories/sub-categories, skins, search function, multiple languages, search engines friendly URLs.
Short description: YaBB SE is a PHP/MySQL port of the popular forum software YaBB (yet another bulletin board). Incorporating the same intuitive user interface, and several of the most popular modifications from YaBB's Boardmod project.
Short description: A power-user shopping cart with a big variety of modules and support of almost every payment gateway. A big developers community is ready to offer custom solutions depending on your needs.
Short description: Unlimited categories/questions/answers, web-based administration.
Short description: An Image Gallery system featuring unlimited categories/subcategories, web-based and FTP images upload, auto-thumbnails, comments, send a picture, rate a picture, random pictures, extensive administration panel.
Short description: An Image Gallery system featuring categories and albums, thumbnails and intermediate size pics, search feature, new and random pictures, user management (private galleries, groups), user comments, e-cards feature, slideshow viewer.
Short description: A powerful mailing list featuring multiple mailing lists and attachments.
Short description: Advanced Poll. A highly windows-inspired poll script.
Short description: PhpESP is an effective, capable, web-based survey application that enables businesses to create complex and advanced surveys, view results in real time, and carry out advanced analysis.
Short description: Develop, publish and collect responses to surveys. Display surveys as single questions, group by group or all in one page or use a data entry system for administration of paper-based versions of the survey.
Short description: Project Management featuring companies, projects, tasks (with Gantt charts), forums, files, calendar, contacts, tickets/helpdesk, language support, user/module permissions, themes.
Short description: Project Management featuring optional group system, privileges, calendar, contacts, time card, projects, chat, forum, request tracker, mail client, files, notes, bookmarks, to-do list, reminder, voting, language support.
Short description: PhpWiki is a web site where anyone can edit the pages through an HTML form. Linking is done automatically on the server side; all pages are stored in a database.
Short description: TikiWiki is designed to be an international, clean and extensible Content Management System and Groupware that can be used to create all sorts of web applications, sites, portals, intranets and extranets.
Short description: A Course Management System designed to help educators create quality online courses. Available in currently 34 languages, featuring WYSIWYG HTML Editor, teacher has full control over all settings for a course, flexible array of course activities (Forums, Journals, Quizzes, Resources, Choices, Surveys, Assignments, Chats, Workshops), user logging and tracking, mail integration and much more
Short description: A classifieds system featuring categories and subcategories in unlimited depth, image upload for categories and classifieds, variable fields per categories, customizable email notifications, locking categories, classifieds approval, auto-thumbnail generation, classifieds management by user, send classified to a friend.
Short description: Real Estate listing system featuring attachments, flexible search, template system, Yahoo Maps interface.
Short description: A highly professional complete ad server featuring different types of ads, display based on keywords, zones, hour of the day, day of the week, extensive statistics, client statistics.
Short description: The GPL version of PHPauction featuring email notification of bids, attachments, reserve price, minimum bids, standard and dutch auctions, bid history, send auction to a friend, highest bids, auctions ending soon.
Short description: A full billing/invoicing application, perfect for web hosting resellers. You can install only one instance of phpCOIN!
Short description: A form generator featuring up to 100 form fields, all kind of input fields incl. file upload, customizable fields attributes, send submitted data to an email address or store them in a database, admin panel.
Short description: A very powerful webcalendar featuring private and public calendars.

Hosting Quote Request
To request a hosting quote, you can simply email us or call Jeff Dean at phone (949) 689-0449 or we prefer you complete the form below.  By completing this form it will enable us to give you a more realistic quote. Please provide us with as much of the following information as you can.



 Get Started Today!

Call Jeff Dean (949) 689-0449